Help

Dealer standards and policies

The standards every dealer agrees to on Worldwatch: who can trade, how marketplace deals work, what's prohibited, and what happens when the rules are broken.

Got a question about this guide? Use Open to continue it in Claude or ChatGPT.

Worldwatch is a closed network of professional dealers. A shared set of standards is what keeps it trustworthy. This is the summary; the full rules are in the User Terms.

Who can trade

The marketplace and community are open to verified professional dealers only: the business behind every account is confirmed before it can trade. See dealer verification.

How marketplace deals work

Every trade is a direct, binding deal between two dealers:

  • A seller's acceptance of a buy request is binding on both sides.
  • The buyer pays within 72 hours of acceptance.
  • The seller ships as agreed, and every listing must be described accurately.

The full model (payment, trust, and recourse) is in payment and trust on the marketplace.

What's prohibited

Conduct that breaches the User Terms includes:

  • Non-payment for a watch you committed to buy.
  • Non-delivery of a watch you sold.
  • Misrepresentation of a listing.
  • Counterfeit or stolen goods.

Community conduct

In the WhatsApp groups: verified dealers only, no middlemen, no fantasy pricing, no spam. See the full WhatsApp group house rules.

What happens when the rules are broken

Breaches put a dealer's access to the entire platform at risk (the marketplace, the network, and the community) up to suspension or removal. If you hit a problem with another dealer, report it: it protects the next dealer too.

On this page